Report Visibility

[jkelvynsant]

Hello,

The reports started showing this error after the upgrade to the Australia release. Does anyone know how I can resolve it?

I tried to change the property "glide.report.published_reports.enabled" to true, but I receive the following message:

[Dr Atul G- LNG]

Hi  

It looks like the migration may not have completed successfully, and the report appears to be disabled or deactivated.

Please make sure the report is set to Active = True and test it again. Also, verify whether all reports were migrated correctly and check for any migration errors or missing dependencies.

https://www.servicenow.com/docs/r/yokohama/now-intelligence/data-migration.html

https://www.servicenow.com/community/performance-analytics-blog/platform-analytics-migration/ba-p/30...

https://www.servicenow.com/community/performance-analytics-blog/important-update-on-legacy-reporting...

[Tanushree Maiti]

Hi @jkelvynsant 

Refer:

• Disable unauthenticated published reports 
• If you are logged into ServiceNow but still encounter a permission error, a Report View Access Control List (ACL) may be blocking you
• Share with Specific Roles or Groups

1. Open the report in the View / Run module.
2. Click on the Sharing icon.
3. Select Groups and Users or Roles to securely grant access to logged-in users

KB0736982 Published reports do not show all expected data