Reporting on "oldest 5"
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08-08-2017 08:33 AM
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08-08-2017 09:46 AM
Hi
You have to write the script that does the calculation of current date/time and opened date/time
there are methods to do this
Refer the glide date/time methods in wiki
GlideSystem Date and Time Functions - ServiceNow Wiki
datediff() or daysAgo()
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08-08-2017 09:50 AM
Ahhh ok thanks!
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08-08-2017 09:51 AM
And this will automatically set the date to show only the oldest 5 incident tickets?
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08-08-2017 09:53 AM
Yup if you give the input from 'opened' field and current date/time.
Click like or helpful if it solved the issue