Resolved! How to add custom Dashboard to Service Now Home Page?
How to add custom Dashboard to Service Now Home Page to specific user
Forum Posts
setJournalEntry() with username parameter is not working in workspace
Hello, We are trying to set specific username for comments and worknotes. For that we are using setJournalEntry() function. It is working fine in native view but not in workspace.Please help.
Resolved! When Business Criticality is 3 Incident Priority shouldn't be Critical and vice versa
Hi Team,There is a requirement that whenever the Service Offering.business_Criticality is 3 then Priority shouldn't be Critical and if it's Critical then user shouldn't be able to submit/save the incident form. Which is the Best way to do this? BR or...
Resolved! Not able to create a report on User Preference [sys_user_preference] Table
Hello Community,I am trying to create a report based on the User Preference[sys_user_preference] Table, but I am unable to pull the table into the report. Could anyone please guide me on how to create a report from the User Preference Table?Thank you...
How to assign role to Create an OAuth API endpoint for external clients
Guys , Its urgent please help me how can I assign role to Create an OAuth API endpoint for external clients SERVICE ACCOUNT As I don't have an option to create a OAUTH PROFILE User here see screenshot
Resolved! Date is not pulling properly with the correct format
Hi Community, We are pulling data from snowflake to servicenow. While pulling the data we are facing issue with the date format. In source data, we have the below format: In servicenow response body, we are getting below response: We have a schedul...
DOM Manipulation
ServiceNow has recommended us not use DOM manipulation techniques in our health scans however they have not mentioned the alternatives for these methods. Are there any alternatives for using "$", gel, getElementById(), getElementsByClassName() in cli...
Resolved! Other than LDAP Authentication
We are having LDAP authentication issue while External user trying login, We know the issue but we want to give access to the user Without LDAP authentication, Is there any such way ?any help highly appreciated.
How do we get the display value of reference cells in the multi-row variable set? i.e instead of displaying the sys_id.
How do we get the display value of reference fields in the multi-row variable set? i.e instead of displaying the sys_id. I tried getDisplayValue() but it is giving as undefined.
How does revised_by update in Knowledge articles?
We have a complaint from our Knowledge team that when performing an AQI it's going to the author of the article. It appears the AQI should go to the revised_by value but this value doesn't seem to update when the article is checked out and edits are ...
How to give write access to custom attribute in knowledge article when state is published
Hello,How to give write access to 1 role for a custom attribute when state of knowledge article is published. I have tried with ACL but nothing works.Can someone please help with this?Thanks,Priyanka
Getting only 1000 records from the Intune API
Getting only 1000 records from the Intune API when i try to pull the intune data from the below url , i am getting only 1000 records, Please let me know how can we get more data https://graph.microsoft.com/v1.0/deviceManagement/managedDevices
Resolved! Change schedule add Short Description
Hi experts! How can i add Short Description into the Change Schedule view? Thanks all for the help!
Resolved! Create a Catalog Item with a 'repeater row'
I have been tasked with replacing existing InfoPath forms with a ServiceNow catalog items. Many of the forms we are trying to duplicate has an "Add Row" functionality. I've attached a screenshot of what we are looking to duplicate.Is there a way to ...
Check the script that updated by is not member of assignment group
Hi Team,I am trying to use below script include to check updated by is not member of assignment group but the code is not working. could you please check below.Script Include:var Check_customer_update = Class.create();Check_customer_update.prototype ...
