Hi, I have got a requirement to build a dashboard like this. " when it comes to the buttons (under each of the incident, problem and change) they will need to be clickable and then take you to that specific metrics. "Color is not a mandate thing for...
Hi, For a requirement, we have created a custom table for service requests, created a custom portal to raise service requests for custom categories that are stored in custom table created. Also, created a support team with 9 users in that group who w...
Hi, Are their any Out of the box ATF Reports and Dashboards that can be used to show test metric, test reults. Regards,
Hi all, how can we add the resolution code in to the comments, so that the creater can the the resolution code inforation in the comments? Thank you
Hi All,I am working on a requirement.I have 3 catalog variables 'Policy', 'Date' and 'exemption'. 'Policy' refers to a custom table 'abc' which has a column 'end date' and 'name'. 'Date' is a date variable and 'exemption' is a multiple-choice variabl...
Hi All,I have a date variable 'abc'. I have another 2 variables 'policy' which refers to a custom table xyz and the multiple choice variable 'related to'. The xyz table has integer field 'expiration' and a string field 'name.The requirement is, if th...
Hi All,I have below requirement I have 1 catalog item called ASK me, in witch there are one variable called HR category with select box type, base on that variable choice resolution notes should be auto populated. kindly let me know how to do that. T...
Hi All,I have below requirement... in the related list of sc_task table there are multiple yes/no field. I wanted to mark those field as NO when state is closed. but these is only for 1 catalog item not for global. kindly let me know how to do it. T...
Is there a way i can use flow designer to parse the email subject? I have a inbound email triggering a flow based on sender and subject. This flow should submit a catalog item with different values from the subject into different variables. the body ...
Hi everyone, I created a new catalog form with the following fields (refer to screenshot below). I need help with the following as I do not know how to properly execute the following:1. On the Dock# field, we need to limit the character to just 7 dig...
Hi All i want to create a Time picker variable type in catalog form for that i configured widget it's working fine as time picker but i want to set default time as 12:00 AM. Default time was not working please help for this. For HTML template :<div ...
Hi All, I have one checkbox filed called ' it_resource' on an order guide and that filed I am using in workflow script, for that i am using' current.variables.it_resource' but it is not working it. I tried to log this value then it is giving me undef...
Enable provision to move change back to access from Authorized and cancel all requested approval.
If change risk is high make sure change will go with mandatory CAB approval
I've created a "READ" access control which has worked...ish. For some reason its now showing a blank placeholder where the record should be, any ideas how I can just remove this completely?I did try and configure it instead however the dynamic "is on...
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