Request state is not updating via update record in flow designer

shweta14
Tera Contributor

Hi Community,

 

Trying to update request state via update record in flow designer but it is not updating request.

Other fields are setting but not request state when it is approved.
When rejected working fine but on approved facing this issue.

 

shweta14_0-1712722616491.png

 

20 REPLIES 20

Using below cancel condition in ask for approval 

shweta14_1-1712727099387.png

 

Thank you for sharing the snippets! 

 

Can you share expanded screenshots of Step : 10  - Update Request Record & Step : 23 - Update Request Record? 

 

Please mark this as helpful and accept it as a solution if this resolves your query.

Thanks,

Sujatha V.M.

Please mark this as helpful and accept it as a solution if this resolves your query.
Sujatha V.M.

please find screenshot of step 10 and 23

shweta14_0-1712727593594.pngshweta14_1-1712727620390.png

 

Thanks for it! What happens if you remove the "Request State" field step in Line 23. 

 

Just to check if BR is triggering based on RITM state change. 

 

Please mark this as helpful and accept it as a solution if this resolves your query.

Thanks,

Sujatha V.M.

 

 

Please mark this as helpful and accept it as a solution if this resolves your query.
Sujatha V.M.

Removed the request state at 23 still it is not updating REQ