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04-27-2017 01:51 PM
How can I make Self Service - Requested Items default to "default view" rather than "Self Service View"? I can change it to default view but it always defaults back to Self Service.
Thank you,
Donna Lively
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Enterprise Asset Management

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04-27-2017 02:18 PM
Thanks for the update. Check if there are any view rules defined on your instance.
View Management - ServiceNow Wiki

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04-27-2017 02:18 PM
Thanks for the update. Check if there are any view rules defined on your instance.
View Management - ServiceNow Wiki
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04-27-2017 02:49 PM

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04-27-2017 02:51 PM
I think it's not defined on requested item table. Do you see any records for table requested item in the list view?
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04-28-2017 06:48 AM
I'm not sure I understand what you are asking me. Please elaborate.
Donna Lively