Some PDIs are currently unavailable, and PDI actions are paused. View the latest updates here. Read More

ITSM forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Reference Qualifier -List Collector

I have a two fields on a form in portal which are referencing cmn_location tablefield 1 State - Lookup select boxfield 2 District - List collectorBoth the fields are in the cmn_location tableWhen state value is selected then the corresponding value n...

Community Alums by Community Alums  
  • 1581 Views
  • 4 replies
  • 0 helpfuls

Resolved! Doubts

After publishing an item via Catalog Builder, the associated update set is set to which state?A. CompleteB. NewC. PublishedD. In progressIs the answer D? I am a bit confused regarding this question.

SumartyaS by Tera Contributor
  • 1869 Views
  • 3 replies
  • 0 helpfuls

Resolved! Doubts

On a Change Approval Definition record, what does the 'wait for condition' define?A. The state the change must be in before the approval notifications can be sentB.The number or percentage of users from the approval group that must approve the change...

SumartyaS by Tera Contributor
  • 1075 Views
  • 1 replies
  • 1 helpfuls

OnChange Client script not working on SC_TASK table

Hello there,  Below client script on sc_task table doesn't seem to work. Please help Type: On ChangeApplication:GlobalField Name: State Requirements: I have dependent variables like Yes/No. If yes, attachment needs to be provided and when no reasonin...

E-sign on RITM with multiple signatures needed

Hi,   Has anybody experience implementing com.snc.esign  (E-signature) on RITM with two documents needed to be signed from the requester?   Example Flow: 1. User submitted a catalog item  2. SCTASK 1 generated and started working and fulfillment and ...

Tadz by Kilo Sage
  • 1580 Views
  • 4 replies
  • 2 helpfuls

Date and Time Picker Not Showing Calendar

Hi Community,I’m running into a global issue with all date-time pickers in our instance:Symptom:Calendar renders the header (month / year) and “1”, but the rest of the grid is blank.Time section appears but is not clickable.Screenshot attached for re...

User provisioning fails only for one user

Hi.. we have setup user provisioning from AD in UAT and PROD. I am facing an error only for one user. All other user provisioning is working fine. What could be wrong? For this user, we tried onDemand provisioning from Azure  

Sooriya3 by Giga Guru
  • 1075 Views
  • 1 replies
  • 0 helpfuls

The requested flow operation was prohibited by security rules.

Hi Everyone,I am getting the below error in flow even though the flow is running as system user.But the flow is working as expected in lower environmentsERROR: The requested flow operation was prohibited by security rules.Can anyone help with thisTha...

nandini29_0-1749638060362.png
nandini29 by Tera Expert
  • 1112 Views
  • 5 replies
  • 0 helpfuls

Updating CWM plugin from 5.0.0 to 6.0.3

Hi Everyone,I need to update the CWM plugin from the current version(5.0.0) to the Latest version (6.0.3). Does any data will be lost ?  Should I have a backup of any data? Also I need to update the plugin in all 3 Instances (Dev, Test and Prod). sho...

Madhan007 by Tera Contributor
  • 1057 Views
  • 3 replies
  • 1 helpfuls