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Caller populate based on Company

Hi team, I have a requirement to create a reference qualifier to populate caller based on company. Suppose if we have a company ABC and in user table company mentioned as ABC but we have two more company suppose ABC_Rest and ABC_non_rest then also AB...

kun1 by Tera Expert
  • 755 Views
  • 10 replies
  • 0 helpfuls

Add user to Azure group

Hi Team ,Need help to fix this When we are trying to add user to Azure group, we are getting below error , can someone help us to fix this ?{"error":{"code":"Request_BadRequest","message":"Bad request. Please fix the request before retrying.","innerE...

pramn by Tera Guru
  • 344 Views
  • 3 replies
  • 0 helpfuls

Retrieve Values from a MRVS

I'm trying to collect field value from a MRVS, if there is a row with a Public Domain Value it will show an attachment variable in the same catalog Item (Like a UI Policy).Is there a way to accomplish this requirement?  function onChange(control, old...

Archive Knowledge Base and related records

Hi,I want to archive one knowledge base along with related article like knowledge categories, kb article etc. Because i don't wanna  leave any orphan records. However, while run archive rule knowledge articles are disappearing. neither it present in ...

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Create new knowledge article page is blank

Hello I am having an issue with the create new article page in knowledge management. After some plugin updates (I think) the page is showing blank not allowing users to select a knowledge base or knowledge template. The only thing they can do is sele...

dan167 by Tera Guru
  • 552 Views
  • 6 replies
  • 0 helpfuls

Add state to closed states

Hi,  I want to add the new state (invalid/Junk - Value = on the incident table to the closed states. If the state is choosen, the active flag should be false, if the state is changed again (e.g. to new) then the active flag should be true again.  Be...

Tim94 by Giga Contributor
  • 5455 Views
  • 10 replies
  • 3 helpfuls

Resolved! Cad certification Exam

what is the format for CAD exam??? Are there any dumps available for it ???

harry24 by Tera Contributor
  • 9072 Views
  • 6 replies
  • 8 helpfuls

Hide false checkboxes from RITM and Task

This is a requirement for my Catalog items in general.If a checkbox variable type is not checked, it should be hidden in the RITM and Task. I have created a Script Include to retrieve the RITM variable names and types. If type is 'checkbox' and value...

Resolved! ACL

There is a table 'abc' that supports the catalog item 'xyz'.I have created the below ACL on the table 'abc': if (gs.getUserID() == '1234' || !gs.getSession().isInteractive() || gs.getUser().isMemberOf("gefg545") || gs.getUser().isMemberOf("3234gfg"))...

abhisek by Tera Contributor
  • 546 Views
  • 1 replies
  • 1 helpfuls