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Require Requirement gathering & FRS for incident management process

JaspreetKaG
Tera Contributor

Hello Team

 

Can someone provide me with Require Requirement gathering & FRS for incident management process.

If possible for all ITSM processes like Incident, Problem, Change, Knowledge & rest all processes.

1 ACCEPTED SOLUTION

Dr Atul G- LNG
Tera Patron

Hi @JaspreetKaG 

 

You can get the process docs from Now create but FRS is unavailable in Now Create.

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG

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2 REPLIES 2

Dr Atul G- LNG
Tera Patron

Hi @JaspreetKaG 

 

You can get the process docs from Now create but FRS is unavailable in Now Create.

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG

****************************************************************************************************************

Yes Atul, aware about documents. Looking forward for FRS.

Thank you for suggestion.