Require Requirement gathering & FRS for incident management process

JaspreetKaG · ‎01-28-2025

Hello Team

Can someone provide me with Require Requirement gathering & FRS for incident management process.

If possible for all ITSM processes like Incident, Problem, Change, Knowledge & rest all processes.

Dr Atul G- LNG · ‎01-28-2025

You can get the process docs from Now create but FRS is unavailable in Now Create.

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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View solution in original post

Dr Atul G- LNG · ‎01-28-2025

Hi @JaspreetKaG

You can get the process docs from Now create but FRS is unavailable in Now Create.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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JaspreetKaG · ‎01-29-2025

Yes Atul, aware about documents. Looking forward for FRS.

Thank you for suggestion.