Requirement: How to pass Variables to catalog item in service portal via URL and share the URL to end Users when user clicks on the URL it should land them in a catalog item with prepopulated fields can any one help me with this requirement please.

[krishh2]

I was designing the virtual agent topic with some components once the user provides the inputs we need to present the catalog item with prepopulated fields 

[krishh2]

i wrote the below onload  client script 

function onLoad() {
//Type appropriate comment here, and begin script below
//Use the 'getParameterValue' function below to get the parameter values from the URL

var user = getParameterValue('sysparm_company');

g_form.setValue('company', user);

}

function getParameterValue(company) {

var url = document.URL.parseQuery();

if (url[company]) {

return decodeURI(url[company]);

} else {

return;

}

}

o/p

[Ankur Bawiskar]

Hi,

update onLoad script as this

function onLoad() {
	//Type appropriate comment here, and begin script below
	//Use the 'getParameterValue' function below to get the parameter values from the URL

	var url = top.location.href;
	var comp = new URLSearchParams(url).get("sysparm_company");
	var user = getParameterValue('sysparm_company');
	g_form.setValue('company', comp);

}

OR

function onLoad() {
	//Type appropriate comment here, and begin script below
	//Use the 'getParameterValue' function below to get the parameter values from the URL

	var glideURL = new GlideURL();
	glideURL.setFromCurrent();
	var comp = glideURL.getParam("sysparm_company");
	g_form.setValue('company', comp);

}

Regards
Ankur

[krishh2]

Hi Ankur,

Thanks a lot for the support and your contribution is highly appreciated sir.

When i try to execute your script I'm getting JavaScript console error in the browser 

[Ankur Bawiskar]

@krishh 

Either of the script should have worked fine

which one you tried?

[krishh2]

following the brad article :

REF:https://community.servicenow.com/community?id=community_blog&sys_id=ec3eea6ddbd0dbc01dcaf3231f9619d6