Resolved! How to export or any other way to get Table Column definitions. Attached is the screeshot.
How to export or any other way to get Table Column definitions. Attached is the screeshot. Don't have the export option.
Forum Posts
Questions about when I should EXTEND a table
I am new to ServiceNow & CMDB, & we are just implementing Fuji. We would like to start by using the CMDB out-of-the-box. After we use it awhile we will better know what additional information we want to track. (1) Can I EXTEND the tables at any...
How can you decrease load times on large Catalog Items?
We have (at least) one exceptionally large Catalog Item used for requesting new computer/systems access. It currently has the following, with little chance of any of these numbers decreasing:120+ Catalog UI Policies10 Catalog Client scripts450+ var...
Handling incoming email from an alias?
Hello all,We're running Berlin, and the problem where Berlin will not handling incoming email from email accounts that don't have a corresponding account already existant in the Users table is going to bite us.Many of our users have aliases, to map u...
How to add 'Active' Field on custom create table?
Hello,We have created one custom table in the past. That table does not have 'Active' field like we have for other tables like Incident, task or client script etc.is there any way to add this field now to that table?Also we are in domain separated en...
How to add five minutes to a date time field
We have created a date time field on our requested item form called LP Loan Docs Due date and Time. Our customer wants us to add five minutes to this field (for example if the current date time is 2011-07-28 12:00:00, they would like it to show as 20...
Client and Server side validation practices example code
I have been doing a lot of validation lately on Catalog items and I am using Catalog Client Scripts. This is fine, but I want a way to validate BOTH on the client and on the server.What is the cleanest, most secure best practice way to do this?I know...
Resolved! Copy Attachment UI Action
HI, I am trying to create a UI Action that takes the info from a Facilities Request and copies that into an incident. I have most of it working except the copying of any attachments, what am I doing wrong?I am a complete novice at this and have compl...
Incident - Change Request (rfc) field
The OOB field rfc is currently a 'reference' field, can we change it to a 'list' field to allow multiple changes to be associated to an Incident. Does anyone know of any other dependency, that would advise against this?
Validate list of email addresses separated by commas
I need to validate a textbox that will accept a list of email addresses that are separated by commas. The code is onChange Catalog Client Script.The list of email addresses is in the variable "group_members".The validation works for the FIRST email a...
Server Commissioning
Does anyone have any great examples of presenting end users with a form to complete for them to request a new server? Seems quite clunky and long winded to build something, so looking for ideas.
Resolved! Where I can find the details of the addCondition method?
Hi,I saw the addCondition method in the GlideRecord page, GlideRecord - ServiceNow Wiki. The method only mentioned one time in an example on the page. I tried to search it but in vain. Where I can find the details of the method?Regards,Eric Poon
Split Screen View
Hello,I am a ITIL member and have access to view tickets that are assigned to me, however when I try and select the gear button then split layout horizontal it prompts me the window below. When I move the the browser to a different screen with bigg...
SLA Schedules and elapsed time
Hi All, I was wondering if someone could help me out with with SLA's and the Schedules, so what i've done so far is setup some test SLAs in our DEV environment which have a 5 min duration I've assigned a schedule of mon-fri 9-5 to these and then setu...
Merge incidents
need to merge incidents, requirement is like we have to select the incidents to be merged and select option merge(need to add merge option in "Action on selected rows" ) so that tickets will be merged