Requires a Business rule to Clear the "Assigned to" field when the Assignment Group changes ?
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‎06-20-2017 01:31 AM
In an incident form whenever the "Assignment group" changes the "Assign to" field should be cleared, if that assignee doesn't belongs to that group. I required a business rule for aabove requirement.
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Change Management
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Incident Management
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‎04-19-2019 10:09 AM
What would be the best way to make this happen but onChange of the assignment group value and not when the record is updated with the new group?