Resend an approval request email to Approver

Baba Femi
Tera Contributor

Hi Guys,

I am trying to resend an approval request email for a request raised by user to an approver. Any ways I can do this?

Thanks

4 REPLIES 4

Shashikant Yada
Tera Guru

Is it all the approval emails which are pending for approval since long time?

Baba Femi
Tera Contributor

Hi Shashikant,

I was able to retrieve it from the System Logs > Emails . filtered down to the user and  particular email to resend.

 

Thanks

You can write scheduled job to resend the approval emails.

Prateek kumar
Mega Sage

Hello Ismail

You dont have to query system logs>emails (not recommended too). Please follow this article to setup reminder approvals

https://community.servicenow.com/community?id=community_blog&sys_id=a98ce6e1dbd0dbc01dcaf3231f961927

 

Please mark this post as helpful or the correct answer to your question if applicable.

 

-Thanks

Prateek kumar


Please mark my response as correct and helpful if it helped solved your question.
-Thanks