Resend an approval request email to Approver
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‎07-12-2018 06:46 AM
Hi Guys,
I am trying to resend an approval request email for a request raised by user to an approver. Any ways I can do this?
Thanks
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‎07-12-2018 06:50 AM
Is it all the approval emails which are pending for approval since long time?
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‎07-20-2018 08:21 AM
Hi Shashikant,
I was able to retrieve it from the System Logs > Emails . filtered down to the user and particular email to resend.
Thanks
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‎07-20-2018 08:25 AM
You can write scheduled job to resend the approval emails.
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‎07-20-2018 08:47 AM
Hello Ismail
You dont have to query system logs>emails (not recommended too). Please follow this article to setup reminder approvals
https://community.servicenow.com/community?id=community_blog&sys_id=a98ce6e1dbd0dbc01dcaf3231f961927
Please mark this post as helpful or the correct answer to your question if applicable.
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Prateek kumar
Please mark my response as correct and helpful if it helped solved your question.
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