REST API explorer menu drop down list is blank

chercm
Mega Sage

i do not understand why this morning this is not working and when i tried to perform API Call , error: external user not authorised . i have used admin and also have the rest_api_explorer role and sn_external and sn_internal role 

 

any idea?

 

chercm_0-1703203162698.png

 

16 REPLIES 16

@Sainath N i already removed that and this is the updated list : 

 

chercm_0-1703209254643.png

 

@chercm : Post-removal, did you try logging out and logging back in? Also, try to clear the cache and give it a try. If it still doesn't work, create another user with the required credentials (just for testing) to check the behavior. As this is specific to your instance, please start checking the user profile and roles, like I mentioned earlier.

 

Please mark this as correct answer and helpful if it resolved, or mark this helpful if this help you to reach towards solution.

 

@Sainath N i have removal but when i scroll down the role it is still there and i cannot remove it 

 

chercm_0-1703216998519.png

 

@chercm : This role needs to be removed to make this work. Try from roles related list from user record or with some script

Please mark this as correct answer and helpful if it resolved, or mark this helpful if this help you to reach towards solution.

@chercm : Please mark this as correct answer and helpful if it resolved, or mark this helpful if this help you to reach towards solution as it helps others looking for similar issue.