Restrict access to RITM records and catalog task

[Sajal Chatterje]

Hello Community,

We have a requirement to show certain RITM /SCTASK records pertaining to particular catalog item only. Rest all should be hidden for a user.

What is the downside if we implement this customization??

Thanks,

Sajal

[Dr Atul G- LNG · Accepted solution]

Hi @Sajal Chatterje 

There’s no downside to this, as it is a requirement from the business. Sometimes, we don’t want to show all types of records to every user. You can use the ACL to make this possible.

[Ankur Bawiskar]

@Sajal Chatterje 

Hope you are doing good.

Did my reply answer your question?

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Sajal Chatterje]

Hi @Ankur Bawiskar ,

Yes, I have got what I needed.Thanks for the recommendation.

Thanks,

Sajal

[Ankur Bawiskar]

@Sajal Chatterje 

Please close the thread by marking appropriate response as correct.

[Peruri sita]

Hi Experts

I have similar requirement for particular catalog item to restrict the access to sc_request, sc_req_item, sc_task and it should only access when below conditions met.

1. only members of catalog task assignment group should access the sc_request, sc_req_item, sc_task

2. there are some 50 plus assignment group, they should also access sc_request, sc_req_item, sc_task

3. approvers of that catalog item should also access sc_request, sc_req_item, sc_task

4. opened by user and requested for should accesss the records sc_request, sc_req_item, sc_task

[Rishi_11]

Hi @Sajal Chatterje ,

As others have mentioned, there should not be any impact. Try to identity the user persona for which you'll be implementing this, maybe a group or some roles. Then, this can be done pretty easily using ACLs.

Thanks,

Rishi.