Restrict access to RITM records and catalog task

[Sajal Chatterje]

Hello Community,

We have a requirement to show certain RITM /SCTASK records pertaining to particular catalog item only. Rest all should be hidden for a user.

What is the downside if we implement this customization??

Thanks,

Sajal

[Dr Atul - LNG · Accepted solution]

Hi @Sajal Chatterje 

There’s no downside to this, as it is a requirement from the business. Sometimes, we don’t want to show all types of records to every user. You can use the ACL to make this possible.

[PrashantLearnIT]

Hi @Sajal Chatterje 

Query BR could be a better solution for this requirements.

[Peruri sita]

Hi Experts

I have similar requirement for particular catalog item to restrict the access to sc_request, sc_req_item, sc_task and it should only access when below conditions met.

1. only members of catalog task assignment group should access the sc_request, sc_req_item, sc_task

2. there are some 50 plus assignment group, they should also access sc_request, sc_req_item, sc_task

3. approvers of that catalog item should also access sc_request, sc_req_item, sc_task

4. opened by user and requested for should accesss the records sc_request, sc_req_item, sc_task

apart from above conditions, no one should read the records of that item.

[Dr Atul - LNG]

You can accept both answers @Sajal Chatterje  and close the thread.