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Restrict break glass account login out side ip range

Debasis Pati
Kilo Sage

Hello All ,
We have created one Break glass account user and we need to restrict that user and prompt a message if the user if the account tries to login to the instance outside the ip range provided.

How i should achieve this? any idea @Ankur Bawiskar ?

5 REPLIES 5

Ankur Bawiskar
Tera Patron

@Debasis Pati 

I think you can use Adaptive Authentication here

Limit authentication to ServiceNow based on IP Range -> response from Randheer Singh

also check this

Adaptive authentication 

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Hello @Ankur Bawiskar ,
Can you please provide one example i am trying to do it but it seems i am doing it wrong.

@Debasis Pati 

I haven't tried but response from Randheer has screenshots

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Hello @Ankur Bawiskar ,
Randheer has posted by doing it in Rest api  but we already have Adaptive authentication enabled.How i should achieve itusing the policies if you that will be helpful.