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11-22-2022 03:56 AM
Hello All,
As shown below for the same serial number record multiple entries got created and we could see 'Name' is in Captial for record and small case for one record.
And in transform map we have given coalesce on Serial Number but still it allowed duplicate entries as shown below.
Please help us to rectify this and to restrict duplicate entries.
Thanks,
Solved! Go to Solution.
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11-22-2022 04:42 AM - edited 11-22-2022 04:42 AM
Hi @Ram141 ,
Yes mark it as true.
Only mark Name as coalesce case sensitive and check for 2-3 records initially.
Please Mark My Response as Correct/Helpful based on Impact
Regards,
Gunjan Kiratkar
2X ServiceNow MVP
Community Rising Star 2022
Youtube : ServiceNow Guy
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11-22-2022 04:12 AM
Hi @Ram141 ,
You can make use of coalesce case sensitive as below and make them true. Click on gear icon.
Please Mark My Response as Correct/Helpful based on Impact
Regards,
Gunjan Kiratkar
2X ServiceNow MVP
Community Rising Star 2022
Youtube : ServiceNow Guy
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11-22-2022 04:26 AM - edited 11-22-2022 04:28 AM
Hi Gunjan,
Thanks for your quick response.
I could see coalesce case sensitive is marked as False, I have to set this to True correct?
And also here Name is having case sensitive entries not Serial Number do I need to add 'Name' to coalesce.
Thanks,
Ram
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11-22-2022 04:42 AM - edited 11-22-2022 04:42 AM
Hi @Ram141 ,
Yes mark it as true.
Only mark Name as coalesce case sensitive and check for 2-3 records initially.