Resolved! How to check the recent activity of the user
How do i check/audit the user activities in service-now?
Forum Posts
how many ways to create a incidents in snow and is it possible to create an incidents by using emails
how many ways to create a incidents in snow and is it possible to create an incidents by using emails. Could you please explain and provide the best practises to me to proceed to learn the same. Thanks in advance.
Need to hide "New" button from refrence look up window.
Whenever we search any content in a reference field in service catalog,A New button is displayed there, How to hide that "New" button from reference look up window?
Copy A Custom Table From One Instance To Other
Is there a way to copy a custom table from one instance to other, without a clone? The update set with all the relative data was committed but finish with a lot of errors. We would have to create a new update set that addresses all those errors.
What are the differences between Incident status new and open?
What are the differences between Incident status new and open?
Merge Duplicate Incidents
Is there a way to merge incidents and preserve the data from both?
Resolved! Need info for Helsinki Patch 9 - Security Fixes KB0621356
Hi, Where can i see the details associated with the Helsinki Patch 9 - Security Fixes listed below? there's no details in the KB (just the short description) and I cannot find the PR's. I need to be able to download a sortable spreadsheet and see ...
sharing custom views
how do you export or share a custom view? if someone had created a custom incident view or project tasks view how can they share this with another person?
Assignment data lookup is not working !!
Hi SNOW Experts, We are seeing an issue where assignment data lookup is not working properly. We have imported the lookup rules to the system stored in excel file.However post import, it is not working. We have tried creating an assignment rule manua...
Change company based on "Requested for" in requested item table
Hi Folks,Good Morning !Can someone please let me know, how can I change the value for company filed, based on user selected for "Requested for" in requested item table.Please note, Requested for, field is OOTB field which is coming from request (sc_r...
Keywords option is not working in filter
Hello,I am facing an issue with Keywords option available in Filter. Somehow it is not working . Can anybody help me out here to resolve this issue? Regards,Amit Bhangale
Roles Field in Sys_App_Module table
Hi AllI am trying to show some of the modules under and app only for certain roles. But I seem to have some issues to get it work. When I select Roles, the slushbucket opens --> When I try to push a field from available to selected its not appearing ...
Display hierarchical lists in reference fields
I've set up a hierarchical list for Users to show a related list on the Users list.On our incident form we have a "Requestor" field which references the "User" table. I am unable to show the same hierarchical list
UI Action is giving "Invalid Update" when trying to change a field on a form
I'm building a change request process. I have a state field that turns to "Implementing" when the user submits the change request form. I'm trying to create a UI Action Form button called "Work Complete" that when clicked on, updates the state from "...
