Restrict duplicate items in "add to cart" on service portal

[Vishal Nagar]

Hi Team,

Please help me in how to restrict adding same items multiple times in cart on service portal.

I have added this below business rule with advanced condition but no working

[OlaN]

Hi, 

If you want to prevent an item to be duplicated in the cart, I would suggest that you disable the add to cart option on this item, and instead have the user submit the item directly .

[Ankur Bawiskar]

@Vishal Nagar 

so what debugging did you do from your side?

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