Restrict View Changes for 'View_changer' Role on Requestor Table

[Khalid9030]

Hello,

We want to prevent users with the "View_changer" role from changing the view on the Requestor table—both at the form level and list level—without affecting other tables. However, Admin users should be exempt from this restriction.

How can we do this requirement please assist me. 

Thanks in advance 

[Ankur Bawiskar]

@Khalid9030 

they should not be able to see other views when they right click

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Khalid9030]

@Ankur Bawiskar 

I have implemented a View Rule for the view_changer role. When I impersonate a user with the view_changer role, they are able to see the requestor_details_view by default. However, they are also able to switch to other views, but they cannot access the default view. Could you please suggest what the issue might be?

View rule code 

(function overrideView(view, is_list) {

    // Add your code here

    if(gs.hasRole('view_changer') && !gs.hasRole('admin')){

    answer = 'requestor_details_view' ;  // set the new view to answer

    }

    else{

        answer = view;

    }

})(view, is_list);

[Ankur Bawiskar]

@Khalid9030 

weird

[Khalid9030]

@Ankur Bawiskar 
FYI
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0719228

[jammer]

Here is what I found regarding using view rules...

If the view rule only has a condition set with the condition builder (advanced checkbox is unchecked), user will be forced to that view and will NOT be able to switch views once the form opens.

However, if the view rule uses the advanced script to determine the condition (as opposed to using the condition builder), the user will be forced to the appropriate view but they will still be able to switch views once on the form. 

I'm still looking to see if there is a way to use advanced script for view rule AND not allow user to switch views.

Hope that helps.