RITM notes not showing at SCTask NOW
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2 hours ago
I’m trying to show all work notes from a RITM to its related SCTASK when the work notes are post.
In the Classic UI, I can see the RITM work notes in the SCTASK without any problem. However, in Service Operations Workspace (NOW experience), the notes do not appear.
What should I do to let the work notes in RITM appear at the comments and work notes column just like classic view?
Classic view:
NOW view:
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