RITM Variables on Approval Page

[Burhan Shah]

Hello Everyone,

Just wanted to ask, can we add RITM variables here on the approval form itself? Instead of clicking on the information popup?

[Ankur Bawiskar]

@Burhan Shah 

I suggest not to show the RITM variables on Approval form, let them navigate to the RITM to see the details.

For native you will have to expand the Description using the icon and they can see

Why are they not using Approvals from portal and approving from there?

it does show the variables there

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Burhan Shah]

Hi Ankur,

Actually in our mail approval, it has a link which doesn't take the approvals to portal. Instead it takes them to back end.

Is there a way to take them to approval page on portal?

On the other hand, I built the approval/reject in the mail script but it works only with Outlook mail client. We're using gmail, once we click on approval or reject button, it doesn't send the email but opens a blank page.

Main idea is to give approve/reject authority to business stakeholders with one click in a single page instead of going in to more details.

[Burhan Shah]

[Burhan Shah]

@Ankur Bawiskar Just something pop up in my mind, can we set (variable description) here instead of the catalog item description?