Role to Create SCTASKS

Jeremy Roberts
Tera Contributor

Others in operations are needing to create additional subtasks on requests.  I've looked and kind find the correct role to apply to them.   Does anyone know what I'm missing?

Scenario: From a RITM, go to the bottom where the tasks are.   With the right role, you have a "New" button for creating additional tasks.

5 REPLIES 5

Pranav Bhagat
Kilo Sage

Goto List control (sc_task table)add the itil role in new button

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Regards

Pranav