I have a requirement if I click request in serviceportal then in the request if I select any record in that time the url need change If I select any of the incident in the url link https://dev1027.service-now.com/sp?id=ticket&table=incident&sys_id=f...
How to run a report on a Service (cmdb_ci_service) in order to get results of where it 'runs on'? I tried CMDB query builder but couldn't relate it with related items table. Appreciate any help.
Hi, I need to use startsWith() function on a client script, but I got this error. onChange script error: TypeError: location.startsWith is not a function function () { [native code] } please help?
Hi,I have a requirement to balance the load we need to assign the Nodes to Schedule jobs dynamically.For Ex: Assume i have 5 nodes and 18 schedule jobs, based on the Node status (online/offline) we need to assign those 5 nodes which are in online to ...
Hi ServiceNow experts, I've been trawling the ServiceNow website looking for a page/document that describes the fields associated to a table but have only been able to find pieces of information. I'm after something like this:Field Name:Field Label:D...
Hi Team, I have a form that contains a checkbox values. For example: On selection of the checkboxes, a task gets created using a run script in the workflow. How to set the respective selected choice as "short description" in task form even if mult...
I have a MVRS that contains a label + multiple check boxes and another multiline text field. I need to capture value of checkboxes if true into the Task short description. The user has the ability to select multiple checkboxes so the Task short descr...
Hello Everyone, I have a variable in the catalog item as contact number which is a reference from sys_user table. When am clicking on the search i need to display the user mobile number instead his/her name. I cannot make display as true in the table...
Has anyone been able to this successfully? if so, can you share how you did this?
If email is send to servicenow by user which is present in sys_user table but is not active Email recevied from those users goes in recevied-ignored stateHow can we processed those mails
I have a custom table called Loaner Request which is extended from Task.I created a basic notification on Insert on the Loaner Request table. We want the customer to be able to reply to that notification, which will update the Additional Comments fie...
In my SN instance, How and where could I check that which Encryption type (Edge, Encryption support, Database, or Full disk) is configured on my ServiceNow instance?
using below code I am triggering a REST message through Scheduled job, I want to retry the same REST call if that if the response is other than 200, I want to do it retry 5 times or till the time I get 200(whichever is earlier) wit the interval of 10...
Hi guys,I want to empty the cart in the self service which have not been checked out withing 7days adding to the cart.As user the cart should be emptied if its not checked out within 7days. Thank you.
Hi, I was just looking at the Agent Workspace training and it mentions that you can add details about the user as a Form Ribbon - I can't find any guides/advice on how to achieve this. Can someone help please?
