We have one HR case (consinder incident record) which is continuously getting updated from closed/cancelled to work in progress after period of time. and i believe this is causing because of schduled job (it can be using scheduled jobs, workflow, fl...
I need to get the related list sysid in the Client UI action Script so that based on it I can do my functionality.
I have a button called "Cancel Request" on the top right corner of my form. I want to create a alert/confirmation box with Yes and No button to prevent direct cancellation of the form.I want a simple solution with a alert box only and not the UI Page...
Hello All,I have a question that may seem easy but frankly, I don't know the difference between Incident and Incident Task,When do we create an incident task to an Incident and What is the purpose of the incident task? Thanks in advance.
When I select a reference field, it displays all records active true and false. I have a filter setup called "Active". Is there a way to make this filter default when I click to select a user from my custom table? I have the module to auto select act...
I am working on custom filter on reports using dynamic content block. I wrote below jelly scripts and its working fine. Initially when dashboard is loading, its taking lot of time to populate data in reports as count is huge in the kb_use table and ...
Hello Experts,I have two tables :1: "sys_atf_test" where I have field called "Name" string type.2: "tm_test_case" where I have field called "ATF Test Name" string type.I want to check if there is any common values in both table fields through script ...
We try to import comments and work notes to ServiceNow.We did the transform map to load the data to Journal Entry [sys_journal_field] table.one after script, we did insert the sys_audit and update the ticket record.But it was not working until we sav...
I am using UI Builder to create a Custom Workspace and I am trying to fill the list below with the records from the report at the top.I am very new into UI Builder and Workspaces. I hope someone can point in the right direction to achieve my goal. Th...
I am trying to create a switch case condition on workflow for a variable with type as lookup select box.But it's not getting the correct value from that lookup table.
Anyone have an idea what happened to the Detailed report option for change requests? I used to be able to create a change report and choose the option for a detailed report that displayed the fields in a mulit-field view vs a list view with columns....
i have created a name_of_user variable in the catalog item but how can i pass that information to over write the generic requested for field on catalog task ?
I need to copy a table from the DEV instance to Test instance
How to trigger/run ATF test from server-side scripts like Business Rule or Script actions etc.
Hello All, Requirement - Have two different advisory boards to discuss different aspects of same change requests. for eg- CAB1 & CAB2 So question - Is it possible to configure in such a way that same change request (agenda item) should get approve/...
