Run a report based on a list of ticket numbers

Daniel Perriton
Giga Contributor

A user has a list of 1200 ticket numbers and wants to create a report showing only those on the list.

Is it possible to easily create a report based on a list of ticket numbers?

4 REPLIES 4

Musab Rasheed
Tera Sage
Tera Sage

Hello,

You didn't try by yourself ? Try to create a report and see if that works, I guess it should work but never tried it

Regards

Please hit like and mark my response as correct if that helps
Regards,
Musab

The only option I know of is to manually enter in each ticket number, one by one. I'm looking for a more efficient way.

Hello,

Just to go module and click filter and add this operator, mostly you should be able to get details. Mark my answer as correct if that helps.

find_real_file.png

Please hit like and mark my response as correct if that helps
Regards,
Musab

Sagar Pagar
Tera Patron

HI,

Care a report and apply the filter as

 

Number ISOneOf number1,number2....

The report will give you the incidents list which you added to the filter.

 

Thanks,
Sagar Pagar

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