scheduled period in survey for 15 days/Survey to expire in 15 days

[Sadhana1]

Hi ,

We have requirement to make the survey link expire for 15 days. but in system it only shows daily, weekly, Monthly.

How to configure this survey to expire in 15 days. We also have a trigger condition that the survey will be triggered only when Incident is resolved, and i have kept the repeat interval for 15 days as well as duration in survey configuration as 15 days. 

After this the due date shows after 15 days from the creation but expiration is the same date as created date. because of the condition given in docs, that the scheduled period is set to no limit. 

Please guide me if its possible to make the expiration date to 15 days as well as the due date should be same 15 days. 

Thanks,

Sadhana.

[mr18]

Open the survey from survey designer and in the configuration tab you can set the duration as 15 days

[Sadhana1]

Hello,

Thanks for the reply. This duration field sets the due date for taking the survey. I need expiration date of the survey.

I see that the expiration date is set by Scheduled period in the survey form. But it only shows weekely, monthly, daily. I want that scheduled period to be 15 days. 

[Namrata Khabale]

Hey Sadhana,

Assessment duration:

Amount of time survey recipients have to complete their assigned survey instances, starting from the time the survey instance is generated.

The assessment duration sets the Due date for each survey instance.

The default duration is 14 days. You may need to configure the form to see this field.

Also refer this thread:

https://community.servicenow.com/community?id=community_question&sys_id=c21093e5dbdcdbc01dcaf3231f96...

Mark Correct and Helpful, if it helps!!!

Best Regards,

Namrata.

[Sadhana1]

Hello,

Thanks for the reply. But I am looking for the Expiration date. Not the due date.