Script error
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06-27-2024 08:21 AM
I am facing a script error issue in the change form when the change is approved under the status field i have checked the client scripts but i could find any thing related to status change ,how can i solve this please help
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06-27-2024 10:20 AM
Check Business Rules on the change_request table. That is not necessarily an out of the box system error message, so try searching the BR scripts for that text if you have a lot of them.
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06-30-2024 04:03 AM
I have checked it in business rules per your suggestion with filter as script contains please contact your system administrator but on change table but no related scripts were found
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06-30-2024 04:06 AM
Is there any other place i can check for this for now i have checked in client scripts ,business rules ,ui actions with filter system contains pending approval and please contact your system administrator

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06-30-2024 04:11 AM
Hi there,
Did you also check UI Policies?
You could perhaps also use the code search to see if this is coming from script.
- 2023-06-19 - Article - Expand Code Search tables
Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
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