Hi All,
We have a requirement, where we need to enable search by the User Id in the Global Search, i.e, suppose my user_id is ABC and instead of my name I type ABC in the Global Search, then it should display all the Incidents, Change, Problem, etc whose Created By, Caller, Assigned To is ABC.
Currently, when I am searching by the name of a particular user it is displaying but the same is not the case when is being searched by the user id.
If there is any update on this it would be really helpful.
Thanks and Regards,
Angshuman
