Seeking guidance on getting started with learning GRC in ServiceNow

[Nagashree5]

Hello Community,

I'm excited to dive into learning the GRC module in Service Now and would greatly appreciate your guidance on how to get started. 

Background : I have working as an ITSM professional for past 3 years. 

Learning Objectives : My goal is to gain a solid understanding of the GRC module and it's capabilities. 

Resources : I have gone through the official documentation provided by ServiceNow, but I'm looking for additional resources (which are beginner friendly).

Thank you in Advance.

[AndersBGS]

Hi @Nagashree5 ,

Have you taken all the courses available through NowLearning? Have you got a good understanding of the architecture? Have you got a good understanding of entities, risk assessment methodologies, Authority documents etc. If you can answer yes - you're on a good path. As additional, I would recommend to actually doing some projects on the GRC module to get it under your skin.

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

best regards

Anders

[Amit Gujarathi]

HI @Nagashree5 ,
I trust you are doing great.

To get started with learning the GRC (Governance, Risk, and Compliance) module in ServiceNow, you can follow these steps:

1. Familiarize yourself with the GRC module: Start by understanding the basic concepts and functionalities of the GRC module in ServiceNow. The module is designed to help organizations manage their governance, risk, and compliance processes efficiently.

2. Explore ServiceNow official documentation: ServiceNow provides comprehensive documentation on the GRC module. Review the official documentation to gain a solid foundation. The documentation includes user guides, tutorials, and examples that can help you understand the module's capabilities.

3. Take advantage of ServiceNow training resources: ServiceNow offers various training resources, including online courses, webinars, and virtual instructor-led training. These resources are designed for different skill levels, so you can find beginner-friendly options to suit your needs. Check ServiceNow's training portal for available courses related to the GRC module.

4. Join the ServiceNow community: Engage with the ServiceNow community, including forums, user groups, and online communities. These platforms provide opportunities to connect with experts, ask questions, and learn from the experiences of others working with the GRC module.

5. Explore ServiceNow blogs and YouTube channels: ServiceNow has an active blogging community where experts share their knowledge and insights. Look for blogs, articles, and YouTube channels dedicated to ServiceNow GRC. These resources often provide practical examples and real-world use cases that can enhance your understanding.

6. Practice with hands-on exercises: To solidify your understanding, it's important to gain practical experience with the GRC module. Set up a personal instance of ServiceNow or leverage a sandbox environment to experiment with different features and functionalities. This hands-on practice will help you apply the concepts you learn and reinforce your understanding.