send an email notification who has updated the sub state on asset table after 5 days servicenow

[Srilakshmi7]

Hello Everyone,

Need to send a notification to the person who has updated the substate of the asset to 'IN transit' after 5 days. I'm not sure whether this will be possible or not. that's the reason I'm posting this question. Any expertise help will be appreciated in advance.

Thank you.

[Srilakshmi7]

Thank you Atul, for the response. Don't we have an any option to store the values through scripting?

[Dr Atul G- LNG]

Hi @Srilakshmi7 

I doubt, bcz it is just an example if in single day the state changes many time ( very rare case). I am not a coder but thinking from business side.

[Ankur Bawiskar]

@Srilakshmi7 

So you require if a user has update the Asset to In Transit then after 5 days pick the same user and send email to that user?

If yes then this will be possible if table is audited and you can get to know that user who changed the field value

But I would like to understand the business requirement why to send email to that user?