I am looking for recommendations for implementing a sequential approval process for Normal change requests during the Assess stage. The goal is to eliminate a manual approval step for obtaining a second business approval before submitting the change for CAB review. Ideally, I want to stay out-of-the-box or keep customizations minimal.
Proposed Workflow:
1. Assess Stage:
- First Approval: Peer Review or IT Manager
- Second Approval: Business Stakeholder
2. Once both approvals are complete, transition the change request to the Authorize State for CAB approval.
