service now there is no option to download only selected attachments.

jui
Tera Contributor

Hello Team,

When we download the attachments  from service now there is no option to download only selected attachments. It's difficult to every time download one by one.

So we want one tab here to download only selected attachments.

 

jui_3-1746595987058.png

 Kindly let me know it is possible or not? it possible then how.

 

Thanks & Regards

KP

 

 

2 REPLIES 2

Robert H
Mega Sage

Hello @jui ,

 

There is no option like that. But you can click the Download All button, which will give you all the attachments as a single ZIP file download.

 

Regards,

Robert

Ankur Bawiskar
Tera Patron
Tera Patron

@jui 

that's OOTB behavior.

For your requirement you will have to create a custom logic and solution using custom UI page.

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader