Service Operation Workspace custom updates

Anoja
Mega Sage

‎06-24-2024 01:34 AM

Hi Team,

 

All custom updates are removed when service operation workspace for ITSM plugin is updated to new version (4.2.2). How to revert those custom changes in SOW.

 

Any help is appreciated.

Thanks in advance

 

 

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎06-25-2024 02:35 AM

Hi @Anoja 

 

You need to log a Support case with SN.

 

https://www.servicenow.com/community/developer-forum/application-and-plugins-update-best-practices/m...

 

https://www.servicenow.com/community/developer-forum/customization-overwrites-on-upgrades/m-p/189781...

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