Service Operation Workspace custom updates

Anoja
Mega Sage

Hi Team,

 

All custom updates are removed when service operation workspace for ITSM plugin is updated to new version (4.2.2). How to revert those custom changes in SOW.

 

Any help is appreciated.

Thanks in advance

 

 

1 REPLY 1

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Anoja 

 

You need to log a Support case with SN.

 

https://www.servicenow.com/community/developer-forum/application-and-plugins-update-best-practices/m...

 

https://www.servicenow.com/community/developer-forum/customization-overwrites-on-upgrades/m-p/189781...

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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