Service Portal Error :Failed to load resource: the server responded with a status of 400 (Bad Request)

SN Emy
Tera Guru

Hi,

On the service portal, on all the forms (Record producer) that have a mandatory field when I try to submit a ticket I got this error Failed to load resource: the server responded with a status of 400 (Bad Request).

To resolve this problem, I have to use a catalog client script instead of ui policy for mandatory fields.

Do you have any idea?

 

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1 ACCEPTED SOLUTION

Prateek kumar
Mega Sage

These should help you.

https://hi.service-now.com/kb_view.do?sysparm_article=KB0684628

https://hi.service-now.com/kb_view.do?sysparm_article=KB0656139


Please mark my response as correct and helpful if it helped solved your question.
-Thanks

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1 REPLY 1

Prateek kumar
Mega Sage

These should help you.

https://hi.service-now.com/kb_view.do?sysparm_article=KB0684628

https://hi.service-now.com/kb_view.do?sysparm_article=KB0656139


Please mark my response as correct and helpful if it helped solved your question.
-Thanks