Hi All, i have a requirement that whenever a user is marked inactive in sys_user table, 1. we need to check open incidents, tasks, problems and assign them to the group itself(make assigned to blank) 2.For any applications/CI where user is a owner/...
Hi,The organisation I work for have decided to have a Pre CAB and therefore have an extra Approval step for 'Pre CAB', as well as a separate 'Pre CAB' Cab Definition. So the workflow for a Normal Change is New > Assess (Pre CAB Approval) >Authorize (...
On the table, once click on "Approve" button then E-Signature pop will display and need to enter username and password. Can we do this scenario in ATF. Can anyone please help on this ATF possibility.
In a custom table there are two fields field1 = naveen and field2=sasi are inserted one month back and recently 2 days same fields are inserted with same field values in the same custom table then remove the if the duplicate records are found and rem...
Hi Team, We have a requirement to add Risk assessment form link under the related list, right now we have risk assessment under related lists, but we are looking to get this option under related list. Current availability We need Risk Assessment und...
Hi Team, I have question like before submit the catalog item need to fetch the Multirow variable set Variable values. Why because I need to equal to this variable's values to back end table filed value's and I need to set one variable value in this c...
Hi all, I have created a List field with some choices on a form. It works in UI16 but not in Workspace. Thoughts? UI16 WORKSPACE Thanks in advance.
I have a .csv file from a legacy system that needs to be loaded into SN as requested items. The records in the file are all closed and want to maintain the dates and assignment values. I know I can create a BR to map variable values to cart fields bu...
Hi, I have an below business rule (after update) script and it's working as expected. The script will perform when user changes the assignment group on record it makes existing approvers as "No Longer Required" and added the new assignment group memb...
Hello I have a catalog item which contains lots of variables with lots of catalog ui policies to hide/show the variables based on what has already been selected on the form.These variables are all multiple choice with a default answer. The item is wo...
Hello, In the ServiceNow walk-up portal we would like to add a UI action button on the survey submission page that allows the user easily navigate back to the home page of the walk-up experience after submitting the survey. Currently it's re-directi...
We use the baseline Update Incident (BP) Inbound Action, which is supposed to append any email body copy into the comments of the relevant incident. After a system upgrade from Quebec to San Diego, however, I've been made aware of cases where an inbo...
Hello!I've been working on converting a workflow to a flow and, long story short, I ran out of actions because of the enormity of the amount of requestable items and who is responsible for approving them. In order to minimize the amount of actions un...
hi can anyone help me with scenario for : i want to add a pop up message with a conformation for the field' consider for knowledge' check box field in incident form, when ever it is of for conformation stay the field value checked, when it is cancel ...
