Service Portal Home Page Greyed out

FarzanaL · Friday

Hello! I'm a RiseUp with ServiceNow intern trying to troubleshoot why my Service Portal Home Page is greyed out on loading? it's happening to all admins accessing the portal. Does anyone know how i can disable or why it is happening? I don't have a lot of widgets on my home page.. Hope someone can help!

Dr Atul G- LNG · 4 hours ago

Try refreshing your PDI or repairing the SP plugin—it looks like a cache issue. Also, clear your browser cache and try again.

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

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View solution in original post

Dr Atul G- LNG · 4 hours ago

Try refreshing your PDI or repairing the SP plugin—it looks like a cache issue. Also, clear your browser cache and try again.

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

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