Service Portal Home Page Greyed out

FarzanaL
Tera Contributor

Friday

Hello! I'm a RiseUp with ServiceNow intern trying to troubleshoot why my Service Portal Home Page is greyed out on loading? it's happening to all admins accessing the portal. Does anyone know how i can disable or why it is happening? I don't have a lot of widgets on my home page.. Hope someone can help! 

FarzanaL_0-1775843901051.png

 

0 Helpfuls
  • 26 Views
1 REPLY 1

Dr Atul G- LNG
Tera Patron

an hour ago

Try refreshing your PDI or repairing the SP plugin—it looks like a cache issue. Also, clear your browser cache and try again.

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

****************************************************************************************************************
0 Helpfuls