ServiceNow Catalog item Client Script & Ui Policy conflicts
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23m ago
If there are variables like "Region" & "Unit". Region is a Multiple choice type variable & Unit is a select box type of variable now based on the region & unit selection there is other variables which are 11 checkbox variables which should be mandatory & visible based on the selection of Region & unit & if its not selected then these checkboxes should not be visible on the catalog form. For this the On change of unit is already been implemented & tried through UI Policy also but the checkboxes after the selection of unit & region & then deselect those options. Clear Value script also implemented. if anybody is having some suggestions they are most welcomed. Thanks!!!
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3m ago
better to have 1 onChange catalog client script on Region and 1 on Unit variable.
Don't use UI policy as it will be confusing.
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Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
