ServiceNow Implementation Specialist - ITSM Study Materials

[Angshuman3]

Hi All,

I just completed my ServiceNow Implementation Specialist Certification in ITSM, and just like others I found it really tough to find study materials for this exam both in Community and elsewhere.

So, I got some documents for preparation of the exam, which I have attached. I don't have access to Blog so thought that this would be a better way if someone can get helped by this documents. 

Based on my experience, if you go across this materials the exam will be a cake walk (keeping in mind the Admin is already Completed). I was not having permission to attach more than 10 MB at a go. So, I am attaching the following in the post:-

• CSM-ITSM Blue Print
• Incident Management
• Problem Management
• Knowledge Management
• Change Management
• ITSM Guided Set Up

There will be 1 more document (Service Catalog) which I will attach in the 1st comment itself and that will all together cover the entire syllabus as has been mentioned in the Blue Print.

Hope This Helps You All who are preparing for the Certification...!!
All The Best..!!

[Shambhu5]

Hi Angshuman,

Its great!

Thanks for this initiative.

Regards,
Vishrut

[mrandria]

Hi Angshuman,

Thank you for sharing, it is very helpful

Regards,

MR

[Angshuman3]

You are welcome...!!

It would really nice if you can mark my answer to this Question as Correct then this thread can be more useful to all others.

Thanks and Regards,

Angshuman

[venki5]

Great ,   Appreciate your intend to help 

i am currently pursing Admin certification and might aim for implementation next 

thanks

let me know how to prepare for admin certiication

[Angshuman3]

Hi Venki,

Check this Link of mine which might be helpful to you for ADMIN Exam. 🙂

CSA

I hope this Article helps you all...!!
All the Best..!! 🙂 

You can mark the Answer as Correct if it has helped you above..!!

Thanks,
Angshuman