ServiceNow integration with InsightVM

[dubey887766]

Hi Folks ,

Good Day !
Could somebody please let me know if someone has performed service now integration with InsghtVM ?

If yes, is there any specific requirement needed at servicenow end to perform this integration. I was going through article published under https://insightvm.help.rapid7.com/v1.0/docs/ticketing-integration-for-remediation-workflow-projects and as per the article only servicenow URL and an account with below permissions required to integrate InsightVM with servicenow.

• admin
  OR
• itil_admin
• itil
• mid_server

Thanks in advance !!

Best Regards,

Naveen Dubey

[Sashi K1]

Hi

Thats inbound from Rapid7 to ServiceNow.   Admin is not a recommended role to add to your Service Account. But other roles could be added. Honestly ITIL and MID server role provides more higher level garrulity to make Rest/SOAP calls. Thats a built in connection from source. Other than using built in connection, best bet would be using scripted webservices/rest using SOAP/REST calls. Thats a controlled approach. but using built in connection is easy and fast with no code.  

[dubey887766]

Hi Shashi,

Thank for your quick response !

If I understood your reply correctly, we can integrate InsightVM with servicenow using built in connection as described   under link https://insightvm.help.rapid7.com/v1.0/docs/ticketing-integration-for-remediation-workflow-projects ?

Thanks,

Naveen Dubey

[Sashi K1]

Correct, thats fast and easy one way integration with ServiceNow

[dubey887766]

thanks Shashi !

Regards,

Naveen Dubey