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ServiceNow integration with InsightVM

dubey887766
Mega Contributor

‎11-06-2017 10:44 AM

Hi Folks ,

Good Day !
Could somebody please let me know if someone has performed service now integration with InsghtVM ?

If yes, is there any specific requirement needed at servicenow end to perform this integration. I was going through article published under https://insightvm.help.rapid7.com/v1.0/docs/ticketing-integration-for-remediation-workflow-projects and as per the article only servicenow URL and an account with below permissions required to integrate InsightVM with servicenow.

  • admin
    OR
  • itil_admin
  • itil
  • mid_server

Thanks in advance !!

Best Regards,

Naveen Dubey

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Jon23
Mega Sage

‎07-05-2018 01:37 PM

We are just working on this integration and i am not entirely comfortable having a ServiceNow account with some of the following roles - itil_admin, report_admin, personlize_choices.

Does anyone now the exact OOB tables/fields InsightVM is accessing?

ServiceNow integration requirements

The integration with ServiceNow currently requires the URL of a ServiceNow server that accepts inbound communication from the Rapid7 Insight Platform and an account with the following roles:

  • admin
    OR
  • itil_admin
  • itil
  • mid_server
  • report_admin
  • personalize_choices

 

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