ServiceNow Integration with SAP GRC (Access Control)

[priyanshij]

Need to integrate SAP GRC (Access Control) with ServiceNow SR Module. Could somebody help in how to proceed with same or have some documentation on same?

[Saurabh Gupta]

Hi,
You can use SAP PI as middleware tool to get the data from SAP GRC and at servicenow's end you can receive it and create the SR using cart API.

For this you need to create a scripted rest api and share this detail with SAP PI team.

[KB18]

Dear Priyanka,

Please follow the below steps

1. Make the outbound rest call to the SAP and check the connection and getting the response

2. Use the OOB SR APIs to create SR  using the different ways like variables (pass the values from the SAP response body)

[You can use the order_now endpoint to submit a request.]

https://docs.servicenow.com/bundle/tokyo-application-development/page/integrate/inbound-rest/concept... 

3. Validate the SR request is created.

For more help, please go through the below article.

https://www.idmworks.com/apps-for-enterprise/sailpoint-servicenow-integ-rest-apis-2/

Thanks,

Kailas Bandiwar

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