ServiceNow Intune most recent discovery not correct
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12-21-2023 06:20 AM
We are using Service Graph Connector Microsoft Intune application.
We have configured it and its importing assets correctly however under the "Most Recent Discovery" field, the date and time is not correct (its not matching what its supposed to be transform mapped to).
The field Most Recent Discovery is mapped to "lastsyncdatetime" under IntegrationHub ETL , when I go into IntegrationHub ETL and do Test and rollback Integration results, I can see lastsyncdatetime correct however when the scheduled import runs the most recent discovery field is showing something different , it is showing a date and time nearly identical to the "Updated" field. not the last sync date time from Intune.
See below screenshots
Screenshot from IntegrationHub ETL Transform Map to CMDB configuration
Transform configuration
When viewing the CMDB Table , the most recent discovery is is showing different values
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02-01-2024 06:49 AM
Thanks for reply Ahmet! I actually opened a ticket with support on this to see if they can tell me why this is happening. Your workaround sounds like a good alternative if I don't get much traction with my support query. Thank you again for the quick reply!
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02-01-2024 06:51 AM
Great, it will be good if you can update this thread if you ever get a solution from Support!
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02-01-2024 07:16 AM
Will do!
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04-22-2024 01:02 PM
Dwayne! Did you ever hear back?!
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04-25-2024 12:56 PM
Hey Chris, I still have a support ticket open with ServiceNow. It seems something with the software portion of the Intune integration is causing the disparity we're seeing. Support is going to reach out to the developers to see what they think. I'll let you know what I find out!