ServiceNow Intune most recent discovery not correct

Ahmet1
Tera Expert

We are using Service Graph Connector Microsoft Intune application.

 

We have configured it and its importing assets correctly however under the "Most Recent Discovery" field, the date and time is not correct (its not matching what its supposed to be transform mapped to).

 

The field Most Recent Discovery is mapped to "lastsyncdatetime" under IntegrationHub ETL , when I go into IntegrationHub ETL and do Test and rollback Integration results, I can see lastsyncdatetime correct however when the scheduled import runs the most recent discovery field is showing something different , it is showing a date and time nearly identical to the "Updated" field. not the last sync date time from Intune.

See below screenshots

Screenshot from IntegrationHub ETL Transform Map to CMDB configuration 

Ahmet1_0-1703168214761.png

Transform configuration

Ahmet1_3-1703168333960.png

 

Ahmet1_2-1703168285123.png

 

When viewing the CMDB Table , the most recent discovery is is showing different values

Ahmet1_4-1703168391739.png

 

 

 

15 REPLIES 15

Dwayne N
Tera Contributor

Thanks for reply Ahmet! I actually opened a ticket with support on this to see if they can tell me why this is happening. Your workaround sounds like a good alternative if I don't get much traction with my support query. Thank you again for the quick reply!

Great, it will be good if you can update this thread if you ever get a solution from Support!

Dwayne N
Tera Contributor

Will do!

Dwayne! Did you ever hear back?!

Hey Chris, I still have a support ticket open with ServiceNow. It seems something with the software portion of the Intune integration is causing the disparity we're seeing. Support is going to reach out to the developers to see what they think. I'll let you know what I find out!