ServiceNow PDI
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04-24-2025 11:04 PM
I have one doubt regarding PDI login
Username : admin
Password : pzt1xrt
But i need to set up my ownpassword like
Username : admin
Password : 123456
Any idea how to set up
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04-24-2025 11:07 PM
Hi @Ram012
According to the password policy, you cannot set up passwords like "123456." The password must include at least one uppercase letter, one lowercase letter, a special character, and be at least 8 characters long.
Additionally, to set up your own password, when you log in for the first time with your username and password, a pop-up will appear prompting you to change your password. After that, you can update it.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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04-24-2025 11:13 PM - edited 04-24-2025 11:18 PM
Hi @Ram012
- Navigate to the Users table and open the admin user record.
- Click the Set Password UI action.
- Generate, copy, and save the password.
- Log out of the current session.
- Log back in using the copied password and set a new password that meets the required validation criteria (e.g., character limit).
Note: Once you set up your own password for your admin account, you will need to enter it manually each time you log in. Auto-login will not be available.
Regards,
Siva
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04-24-2025 11:20 PM
Just to add in above @Ram012 please make sure this field is ticked
Also again, there is password policy so 123456 will not work.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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04-25-2025 12:02 AM
@Ram012 ,
Go to user list and personalize the list to show the password field.
Double click the password field Infront of the user you want to change the password and set the one you like.
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