ServiceNow Testing Guidlines

B Ashok
Tera Guru

‎12-15-2022 10:42 AM - edited ‎12-15-2022 10:43 AM

Hi Team, 

 

We have no ATF testing process in my org. For every time after security patch installation and after upgrade I'm unable to do each and every testing. 

 

As a best practice, what I need to do ? what are the ServiceNow Testing guidelines. 

and

as we don't have any ATF confiugration in my org. what I need cover to test in the incident, Request and change apps.

 

Please help. 

 

Thanks

Ashok

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Kandi
Tera Contributor

‎12-15-2022 11:10 AM

You may find the following ServiceNow On Demand Courses helpful (I did).

Automated Test Framework (ATF): Introduction (Tokyo)

Automated Test Framework (ATF) Essentials

I really like ATF but it took a bit to figure out.  Here is how I started. .

  • Reviewing the OOB Test cases. I did have to tweak some test steps based on our configuration.
  • Start by building a basic ATF (like create a Change ticket)
  • Also, we started small by building test cases for our critical processes
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