ServiceNow vs Jira (comparison)
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‎11-18-2018 03:04 PM
Hello,
I try to compare ServiceNow with Jira, because I want to have an answer of the question which one is better or what are the advantages to use ServiceNow instead of using Jira. I need a few bullet points to this question because sometimes a sales colleague comes to me and want an answer to those questions.
Thank you very much
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‎11-18-2018 03:29 PM
Here is a thorough comparison: https://www.upguard.com/articles/servicenow-vs-jira
This one gives some good user input on the comparison: https://www.trustradius.com/compare-products/jira-software-vs-servicenow
Hope this helps!
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‎11-19-2018 12:47 AM
Hello Victor,
thank you for your fast reply. I have now learned, that ServiceNow is more enterprise-oriented and focused around ITIL.
So if there is an organisation which has limited needs / requirements, Jira is the way to go. But if I have an organisation which needs the full ITIL coverage, ServiceNow is a must have - right?
