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Resolved! Enterprise Portfolio Types

Most of the DPM resources talk about service portfolios, but if you install the Enterprise Portfolio plug-in you can also create Business Application and Application Service portfolios.Ideally, of course, you wouldn't have to do this and could just s...

Resolved! Record with sys_id

Hi, I  have the details of  sys_id but not sure about the details of table or the record. How can I get table and record details with the sys_id details ? Regards,Siva Teja B

Copy url functionality not working

Please let me know the answer !!!! .... Question*************When we use copy url option and getting a msg ''copied to clipboard"By copying the url from form context menu, the expectation is that by clicking on the link, it will direct to the record ...

Decimal type fields after saving the form, the point gets removed

I have noticed that all the Decimal type field on my instance is not working properly.Example, if I set the field value as 3.99, after saving the form the value automatically changes to 399. Can someone please help what can go wrong.

Ap_1 by Tera Contributor
  • 1148 Views
  • 5 replies
  • 0 helpfuls

Is anyone using the Wiz Integration for Security Operations 1.0.2?

We're trying to get the Wiz Integration for Security Operations version 1.0.2 plugin up and running, but I'm getting a setAbortAction cross-scope access error when I try to hit submit on the Wiz Record Producer:If I try to skip this step and run the ...

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Josh_M by Giga Contributor
  • 1867 Views
  • 2 replies
  • 0 helpfuls

Hi All

HI All, It is possible to clone one Private Instance to another Private instance,, Please give Brief Example     Thanks 

Gouses by Tera Contributor
  • 264 Views
  • 1 replies
  • 0 helpfuls

Error Message onSubmit

Hi mates,I am getting the error below when clicking on submit from the catalog items native UI. Even though I made my script inactive, the error is still showing. Please help me.Is there anything else you need assistance with? 

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shaik17 by Tera Contributor
  • 358 Views
  • 1 replies
  • 0 helpfuls

SharePoint Calendar - ServiceNow Import

Hello all,  I got a requirement like following.  Some teams do maintain some events on SharePoint Calendar. Event site (countries), start / end date, description etc The requirement is to integrate SharePoint with ServiceNow to pull that calendar inf...

Resolved! How to translate related list in Service Operation Workspace

Hi, I'm trying to translate some labels in french in Service Operation Workspace.For exemple, In the Alert record (em_alert), I need to translate the 'Summary' field below : Another exemple, in the Incident record, I need to translate the related lis...

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Community Alums by Community Alums  
  • 1089 Views
  • 3 replies
  • 0 helpfuls

Sending JSON object via outbound REST message

I have to send incident details in the below JSON format to third party tool . I have written the REST message and business rule on incident table to invoke the REST message. Could anyone please help me with the business rule script to send below JSO...

Mahesh111 by Tera Contributor
  • 2589 Views
  • 2 replies
  • 1 helpfuls

Resolved! Need to show different fields in reference field pop up

Hello All, I have 2 tables Table 1: sc_cat_itemTable 2: cmdb_ci_linux_server On both above table I have created custom reference field 'Level of Service' referring to custom table 'u_sla_service_configuration' which has some data entries like below  ...

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