Services vs Service Catalog Items

CodeGrue
Tera Contributor

‎07-02-2024 11:29 AM

What is the conceptual difference between a Catalog Item that allows requesting a specific service (e.g. Install Application) verses the Services dropdown that could list the same service that is being provided? When do you choose one over the other, or are they in some way used together?

0 Helpfuls
  • 391 Views
1 REPLY 1

Dr Atul G- LNG
Tera Patron
Tera Patron

‎07-03-2024 01:49 AM

Hi @CodeGrue 

 

Catalog item , by an interface what we need. Like In restaurant , we have menu card and in that we have item, and we order that. That is catalog item.

 

Service: Student discount / family package is services which provided by that restaurant and you want to egt or not so you select in drop down. 

 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************
0 Helpfuls