setJournalEntry() with username parameter is not working in workspace
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08-23-2024 03:25 AM - edited 08-23-2024 03:26 AM
Hello,
We are trying to set specific username for comments and worknotes. For that we are using setJournalEntry() function. It is working fine in native view but not in workspace.
Please help.
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Agent Workspace
2 REPLIES 2
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08-26-2024 12:27 AM
Hi @simranS ,
Please refer the below link.
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0864564
Regards,
Namrata
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11-08-2024 07:37 AM
Hey did you find a solution for this?, I am also facing same issue.