setJournalEntry() with username parameter is not working in workspace

simranS
Tera Contributor

Hello,

 

We are trying to set specific username for comments and worknotes. For that we are using setJournalEntry() function. It is working fine in native view but not in workspace.

Please help.

2 REPLIES 2

Namrata Ghorpad
Mega Sage
Mega Sage

Hi @simranS ,

 

Please refer the below link.

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0864564 

 

Regards,

Namrata

Segin R
Tera Contributor

Hey did you find a solution for this?, I am also facing same issue.