How to add custom Dashboard to Service Now Home Page?

sridhar pabbine
Tera Contributor
  • How to add custom Dashboard to Service Now Home Page to specific user
1 ACCEPTED SOLUTION

Anand Kumar P
Giga Patron
Giga Patron

Hi @sridhar pabbine ,

1. Access the “sys_user_preference” Table:

Go to the table named “sys_user_preference” in ServiceNow.

2. Create a New User Preference:

Add a new record with these details:

Description: Set to my_home_navigation_page

Name: Set to my_home_navigation_page

System: Mark this checkbox as enabled.

User: Leave this field empty to apply to all users.

Type: Choose String as the data type.

Value: Input the URL $pa_dashboard.do?embedded=true&sysparm_dashboard=YOUR_DASHBOARD_SYSID, replacing YOUR_DASHBOARD_SYSID with the unique SYS ID of the desired dashboard.

3. Modify System Properties:

Navigate to “sys_properties.list” from the application picker or type “System Properties” in the navigator.

Locate the property labeled glide.login.home.

Update its value to home.do to set it as the new default landing page after login.

 

Refer below kb,

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0750012

 

Mark it as helpful and solution proposed if it serves your purpose.
Thanks,
Anand

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1 REPLY 1

Anand Kumar P
Giga Patron
Giga Patron

Hi @sridhar pabbine ,

1. Access the “sys_user_preference” Table:

Go to the table named “sys_user_preference” in ServiceNow.

2. Create a New User Preference:

Add a new record with these details:

Description: Set to my_home_navigation_page

Name: Set to my_home_navigation_page

System: Mark this checkbox as enabled.

User: Leave this field empty to apply to all users.

Type: Choose String as the data type.

Value: Input the URL $pa_dashboard.do?embedded=true&sysparm_dashboard=YOUR_DASHBOARD_SYSID, replacing YOUR_DASHBOARD_SYSID with the unique SYS ID of the desired dashboard.

3. Modify System Properties:

Navigate to “sys_properties.list” from the application picker or type “System Properties” in the navigator.

Locate the property labeled glide.login.home.

Update its value to home.do to set it as the new default landing page after login.

 

Refer below kb,

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0750012

 

Mark it as helpful and solution proposed if it serves your purpose.
Thanks,
Anand