Setting up onboarding in ITSM
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01-02-2024 09:39 AM
Is there such a thing as a gathering template for information that would be needed to create an onboarding using ITSM? Normally in my experience there is a kick off meeting where information is gathered from the client. I am wondering if there is a document or something that has a list of all the things required from the client to create this onboarding.
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01-09-2024 11:38 PM
Hi @F3nix
If my answer has helped with your question, please mark my answer as accepted solution.
Best regards
Anders
If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.
Best regards
Anders
Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/
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01-03-2024 03:20 AM
Hi @F3nix
If you just need a template, then go to Now Create and search for Asset - HRSD /employee onboarding, You may get some use ful documents.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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01-02-2024 12:32 PM
Yes onboarding new employees. I agree however they did not purchase HRSD and dont plan on purchasing it. Ive seen it done through an order guide through ITSM so that is how we are going to be approaching it
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01-02-2024 12:11 PM
Hi,I recommed to use' Guided Setup' for each module and follow the steps as mentioned.but you must have 'admin' rights.
Suresh.
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01-02-2024 10:34 PM
Servicenow's HRSD caters your needs. It digitalizes, organizes, and streamlines a wide array of HR services on a single, uniform web portal. Also, there is an expansion of Gen AI with Now Assist for HR Service Delivery.
On now create you will get more info.
https://www.servicenow.com/search-result.html?q=hrsd&p=1&filter=hrsd