Setting up onboarding in ITSM

F3nix
Tera Contributor

Is there such a thing as a gathering template for information that would be needed to create an onboarding using ITSM?  Normally in my experience there is a kick off meeting where information is gathered from the client.  I am wondering if there is a document or something that has a list of all the things required from the client to create this onboarding.

 

9 REPLIES 9

Hi @F3nix 

 

If my answer has helped with your question, please mark my answer as accepted solution.

 

Best regards

Anders 

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Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/

Hi @F3nix 

 

If you just need a template, then go to Now Create and search for Asset - HRSD  /employee onboarding, You may get some use ful documents. 

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F3nix
Tera Contributor

Yes onboarding new employees.  I agree however they did not purchase HRSD and dont plan on purchasing it.  Ive seen it done through an order guide through ITSM so that is how we are going to be approaching it

 

ersureshbe
Giga Sage
Giga Sage

Hi,I recommed to use' Guided Setup' for each module and follow the steps as mentioned.but you must have 'admin' rights.

Regards,
Suresh.

chetanb
Tera Guru

Servicenow's HRSD caters your needs. It digitalizes, organizes, and streamlines a wide array of HR services on a single, uniform web portal. Also, there is an expansion of Gen AI with Now Assist for HR Service Delivery.

On now create you will get more info.

https://www.servicenow.com/search-result.html?q=hrsd&p=1&filter=hrsd